Celebrating Healthcare Quality Week: Meet our quality team

Vatica is celebrating Healthcare Quality Week by spotlighting our talented and caring clinical quality team. This team collaborates with providers to improve care and close care gaps, which enables our health plan clients to consistently achieve high star quality ratings from CMS. Their dedication to proper coding and documentation helps ensure our clients’ Medicare Advantage members receive the care they need.

Meet the team:

Dr. Averel Snyder, Chief Medical Officer and Co-Founder

Meet Dr. Averel Snyder, Vatica’s chief medical officer and co-founder. Dr. Snyder is a cardiothoracic surgeon, practicing for over 25 years. He understands how software could enhance both the patient and provider experience in connection with a top-notch clinical quality team, which he helped create here at Vatica.

Elaina Greer, Senior Director of Quality Programs

Meet Elaina Greer, Vatica’s senior director of quality programs. Elaina understands the importance of standardized measurement and how it can provide insight to improve quality of care. She would love to see the U.S. achieve health equity in healthcare in her lifetime. “It is the single most impactful step we can take to achieve our aim of improved patient outcomes and affordable, quality healthcare,” she explains.

Jamie Jenkins, Quality of Care Director

Meet Jamie Jenkins, Vatica’s quality of care director. Jamie works in quality because it’s an essential way to directly improve population health. Some of Jamie’s accomplishments in the field include implementing the first chronic care clinic for the University of Louisville physicians and leading a quality diabetic program that improved quality scores from 15% to 65%.

Kimberley Jacobs, Senior Clinical Compliance Specialist

Meet Kimberley Jacobs, Vatica’s senior clinical compliance specialist. Kimberley’s entire career has focused on quality in healthcare. Working 15 years of her career as a physician assistant, Kimberly has experience with quality that focuses on patient care. She uses that knowledge to support Vatica’s technology in improving patient care.

Danielle Layton, Clinical Quality Assurance Auditor

Meet Danielle Layton, Vatica’s clinical quality assurance auditor. Danielle has 20 years of clinical experience working as a certified physician assistant. She is certified in inpatient, outpatient, and risk adjustment medical coding and has been distinguished by the US Department of the Army for taking care of injured soldiers returning from Iraq and Afghanistan.

Bli Franklin, Senior Quality Analyst

Meet Bli Franklin, Vatica’s senior quality analyst. Bli knows data and its importance on population health. She is a certified professional coder and serves as a committee member for The Gravity Project, a national collective charged with building the data standards for social determinants of health.

Lauren Zoback, Senior Director of Quality Improvement

Meet Lauren Zoback, Vatica’s senior director of quality improvement. Lauren has been with Vatica for more than five years. She is a registered nurse and perfectionist by nature. Her keen eye for detail plays an important role in her work in healthcare quality, analyzing, and solutioning.